Statement from Time Warner Cable Texas regarding Consumption Based Billing test in Austin and San Antonio, Texas April 1, 2009

There have been recent reports of our expanded plans for consumption based billing in Austin and San Antonio, Texas. There are some reports and posts of customers’ bills automatically increasing that are not true and we hope the following clarifies some of the inaccuracies out there.

Consumption based billing will enable customers to choose a tier that makes sense for them. The vast majority of our customers will see no difference in their monthly bill.

When this does roll out in late summer, all customers will have access to a “gas gauge” that will enable them to track their consumption against their current plan. They will have three months to get comfortable with the gauge before bills hit.

This three month grace period will also allow customers to gauge their monthly usage to find a plan that fits their needs. We don’t want our customers to have any unpleasant surprises.

Some of our customers may actually save money by “right-sizing” to a plan that meets their needs and we will be happy to help them choose a plan that works for them. Customers will be free to adjust their consumption tiers at any time and no longer will average users have to subsidize the heavy use of the few. This concept allows customers to decide how much they need or want from their internet service.

As you may know, we’ve been trialing consumption based billing in Beaumont, Texas for several months now. This test has been successful and we now know we can make this work from a technical perspective to accurately measure our customers’ consumption. Our customers have requested larger usage limits to fit their internet usage needs and we’re taking this into consideration as we build a variety of tiers. We do plan on adding a super-tier, with 100 Gigabytes.

Ultimately, there will be something for everyone at a price point that they can be comfortable with. We’ll keep you posted on further developments.

Melissa C. Sorola Regional Director of Communications, Texas Region Time Warner Cable Email: melissa.sorola@twcable.com Twitter: @melissaTWC_TX

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